Privacy policy

PRIVACY POLICY

Effective Date: [01 November 2025]
Last Updated: [14 February 2026]

Prakrithi By Ramya (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party gateways)

B. Order Information

• Products purchased
• Order value
• Shipping details
• Transaction history

C. Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Pages viewed
• Time spent on pages
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate order confirmations and shipping updates
• Provide customer support
• Improve our website and services
• Send marketing communications (if opted-in)
• Prevent fraud and unauthorized transactions
• Comply with Indian legal and regulatory requirements

3. Shopify Hosting & Third-Party Services

Our store is hosted on Shopify, which provides the online e-commerce platform enabling us to sell our products.

Your data is stored through Shopify’s secure data storage and servers. We may also use third-party service providers for:

• Payment processing (e.g., Razorpay, PayPal, Stripe, UPI gateways)
• Shipping and logistics partners
• Email marketing services
• Analytics tools

These third parties only collect and use your data to the extent necessary to perform their services.

4. Payment Security

All payment transactions are encrypted using SSL technology. We do not store your complete debit/credit card details. Payments are processed in compliance with applicable PCI-DSS standards.

5. Cookies

We use cookies to:

• Enhance user experience
• Store shopping cart information
• Understand customer preferences
• Improve website functionality

You can disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling orders
• Legal, accounting, or regulatory compliance
• Resolving disputes

7. Data Security

We implement reasonable security safeguards to protect your personal data. However, no method of online transmission is completely secure.

8. Your Rights (Under Indian Law)

In accordance with applicable Indian data protection laws, you may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent for marketing communications

To exercise your rights, contact us at:
Email: [support@prakrithibyramya.com]

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

Prakrithi By Ramya

Prakrithi By Ramya, Mavoor Rd, Parayancheri, Kottooli
Kozhikode, Kerala 673016, India

Email: support@prakrithibyramya.com
Phone: +91 9074079534